"As a carrier, we can only be successful if we are neutral and loyal towards our customers. In this way we can focus solely on our strength, namely doing a job perfectly.
The quality of our work is subject to careful control. The ongoing improvement of our services guarantees the further development of our success. A close co-operation in all business areas is, for us, matter of course.
Following these principles is decisive in the pursuit of cost benefits.
And this is ultimately what our customers benefit from!"